FAQ
Planning and Quotation Questions
How do I choose between an indoor and outdoor sauna?
Start with the intended location, available space, site conditions, and how the sauna will be used. VECOSE can then help clarify suitable product directions for discussion.
Can I request a quote without selecting a final model?
Yes. Share the project type, location, preferred direction, available dimensions, and any known installation or delivery requirements. Final selection remains subject to review.
Where can I find electrical requirements?
Electrical requirements must be confirmed for the specific model, heater, destination, and approved documentation. Do not plan electrical work from a visually similar product or an unverified regional specification.
How is shipping quoted?
Shipping arrangements depend on product configuration, destination and delivery requirements. Contact VECOSE for a shipping quote.
What warranty applies?
Warranty coverage, exclusions, claim steps, and supporting documents must be confirmed for the specific product and order. No universal warranty period is stated here.